Customer Success

We're Dedicated to Your Success


The Numetric customer success team is with you

for the long haul, whether we are sitting with you to determine the perfect configuration for your organization, providing trainings to accelerate team adoption, or responding to your urgent support call.

A Team That Never Stops Looking After You


Our experienced project managers and data scientists start by understanding your specific challenges and needs, and then they configure our Traffic Safety Analytics Platform and data to meet those needs.


Maximizing your investment in Numetric starts when your team and stakeholders adopt it. That’s why we provide an intuitive product with fast, easy training and plenty of helpful documentation.

Dedicated Customer Success Manager

No more waiting in tech support queues. With Numetric, you have one customer success manager who already knows your history and is always ready to respond to your call.



Stress-Free Implementation

You weren’t hired to manage software implementations. We take all the work and anxiety of software implementation off your plate—so you can get back to what you do best.


Faster Time to Value

No more waiting several months or even years to start benefiting from your new solution. Numetric gets you up and running in as little as three months.


More Widespread Adoption

Anyone can use Numetric applications, and when everyone is using the same data tools, your agency enjoys more consensus and confidence around safety resource investments.


Answers When You Need Them

When concerns arise, you can count on our customer success team to take charge and resolving those concerns as quickly and effectively as possible.

Learn how you can become data-driven with Numetric

Whether you are a customer who needs help fixing a technical issue or you are interested in learning how our Traffic Safety Analytics Solutions can help you become data-driven, our team is eager to help.